The Premier Management System for Religious Retreat Centers

Support

There are many important elements to good support ... we require all of them

Training ...
  • Training - all training uses your data via a GoToMeeting session (for visuals) and a telephone
  • We know that it is hard to figure out everything within a month or two - so that is why we offer unlimited support.  Call us (or visit the training pages that have over 130+ videos).  Our job is to insure your success.
Converstation ...
  • Understanding - we really need to know what is going on
  • During a GoToMeeting session we can discuss logic, procedures, tricks, tips ...
Bug fixes, corrections, and enhancements ...
  • Great support also requires our access to the client's server
    • This is mandatory - generally via a LogMeIn account on the server
  • In 15 years, none client's has lost access to Retreat Manager for more than a couple minutes
  • In 15 years, we have never lost one piece of data

The support email is This email address is being protected from spambots. You need JavaScript enabled to view it. ...

OR, just call us - this is higly preferred as it is timely - and many situations can be solved within minutes, hours, or at the most in days.