The Premier Management System for Religious Retreat Centers

Support

There are many important elements to good support ... we require all of them

Training ...
  • Training - all training uses your data via a GoToMeeting session (for visuals) and a telephone
  • We know that it is hard to figure out everything within a month or two - so that is why we offer unlimited support.  Call us (or visit the training pages that have over 130+ videos).  Our job is to insure your success.
Converstation ...
  • Understanding - we really need to know what is going on
  • During a GoToMeeting session we can discuss logic, procedures, tricks, tips ...
Bug fixes, corrections, and enhancements ...
  • Great support also requires our access to the client's server
    • This is mandatory - generally via a LogMeIn account on the server
  • In 20 years, none client's has lost access to Retreat Manager for more than a couple minutes
  • In 20 years, we have never lost one piece of data

The support email is support@RetreatManager.com ...

OR, just call us - this is higly preferred as it is timely - and many situations can be solved within minutes, hours, or at the most in days.